Question 1

How much does international courier from Ahmedabad cost?

Accepted Answer

A 1 kg parcel door-to-door starts at ₹2,200 to UK, ₹2,500 to USA, ₹2,700 to Canada and ₹3,000 to Australia. UAE, Kuwait and Oman are faster and cheaper — starting around ₹900–₹1,400 for 1 kg. Heavier parcels become more economical per kg. Send weight, destination city and contents on WhatsApp (+91 99988 50160) for an exact quote.

Question 2

How do I track my SAMP International parcel?

Accepted Answer

Every consignment gets a unique tracking number when we book it (format: SAMP-YYYYMMDD-XXXX). Enter it at sampintl.in/track to see the live timeline — booked, picked up, customs cleared, in transit, out for delivery, delivered. We also push WhatsApp updates at every milestone.

Question 3

Can I send theplas, khakhra, pickles and mithai abroad?

Accepted Answer

Yes, to most countries, with conditions. USA, UK, UAE, Singapore, Kuwait, Oman, Qatar allow dry shelf-stable vegetarian food items (theplas, khakhra, mohanthal, sukhdi, farsan, sealed pickles). Australia and New Zealand are the strictest — only commercially packaged items with clear labels and best-before dates. Canada prefers factory-packed. We brief you before shipping so nothing gets stopped at customs.

Question 4

Can I send medicines to my family abroad?

Accepted Answer

Personal-use prescription medicines (30–90 day supply) are allowed to most Western countries with a valid Indian doctor's prescription. Controlled substances, psychotropics, and codeine-containing cough syrups are prohibited or restricted in most countries. UAE and Saudi Arabia have the strictest medicine lists — we check every item before shipping.

Question 5

What is the customs duty on parcels from India to USA / UK / Canada / Australia?

Accepted Answer

USA: duty-free up to USD 800 (~ ₹66,000) per recipient per day. UK: VAT applies from £0 post-Brexit, duty above £135. Canada: very low CAD 20 (~ ₹1,250) threshold — most gifts attract tax. Australia: duty-free below AUD 1,000 but GST from AUD 0. We declare honestly and warn you if duty is likely on your shipment.

Question 6

What cannot be sent by international courier from India?

Accepted Answer

Worldwide bans: cash, gold bullion, alcohol, tobacco, vape products, lithium batteries above 100 Wh loose, flammable liquids, aerosols, seeds without phyto-sanitary certificate, fresh produce, dairy, meat, eggs, counterfeit items, wildlife products. Destination-specific bans apply — UAE and Saudi Arabia ban all alcohol and pork products, Australia bans most unprocessed plant and animal material.

Question 7

Do you pick up parcels from home in Ahmedabad?

Accepted Answer

Yes, free pickup within Ahmedabad city limits — Wadaj, Ranip, Naranpura, Sabarmati, Bopal, Satellite, SG Highway, Vastrapur, Maninagar, Ghatlodia, Nikol, Chandkheda and more. Gandhinagar pickup with one working day notice.

Question 8

How long does international courier take from Ahmedabad?

Accepted Answer

UAE: 2–4 days. UK, USA, Singapore: 4–7 days. Canada, Germany: 5–8 days. Australia, New Zealand: 6–10 days. Unaccompanied baggage by air cargo is 10–18 days depending on country. Sea freight (LCL) is 30–60 days. Actual transit depends on customs inspection and airline schedule.

Question 9

Do I need an Import-Export Code (IEC) to send commercial goods abroad?

Accepted Answer

Yes, commercial exports from India require an IEC from DGFT. It's a free one-day online registration (needs PAN + Aadhaar + bank details). We help first-time exporters get an IEC as part of onboarding, no extra charge. Personal parcels under gift declaration do not need an IEC.

Question 10

How do I send excess baggage for my child studying abroad?

Accepted Answer

This is one of our most common services. Airline excess baggage fees are brutal (₹1,500–₹2,500 per kg). SAMP International unaccompanied baggage service is 40–70% cheaper and delivers door-to-door. We come to your home in Ahmedabad, weigh, pack, document, ship by air cargo, clear destination customs, and deliver to the student address within 10–18 days. Typical saving on a 50 kg student shipment is ₹60,000–₹1,20,000.

Questions we hear every day.

Common questions about SAMP International